Omega8.cc
For technical support please fill out the form below with all required fields.
For billing inquiries follow the menu link ACCOUNT and if you are an existing client but never logged in the Billing Portal yet, you will need to request new password via this form using as your username the email address where you are receiving invoices and payment receipts.
For other inquiries contact us directly: sales@omega8.cc
Library and FAQ: You may find answers in our library. If you can’t find the answer, fill in all fields in the form below, including as much information as possible (steps to reproduce the issue and URL(s) of the website(s) in question).
Aegir URL: Enter Your Aegir Control Panel URL in the first field of the form. This information is required to help us locate your system in our global network.
Firewall: If you can't access your Aegir instance, fill in the optional "Your IPv4 Address" field with the WAN IP address from ip-lookup.net, so we can check our firewall logs.
If the embedded form is not visible, contact us at: support@omega8.cc
Helpdesk Logging: Your request will be logged in our helpdesk at aegir.happyfox.com. Ensure our addresses are whitelisted in your spam filter settings. Check your spam folder for our response. Follow up via email or log in to check progress.
Availability: Normal support: Mon-Fri, 8AM-8PM UTC (excluding US, EU, and Asia holidays). Emergency support: 24/7/365